Privacy Policy
Your privacy matters to us. Here's exactly how we handle your information.
Introduction
Ramaussys Technologies Private Limited ("Ramaussys", "we", "us", or "our") is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you:
- Visit our website at ramaussys.in
- Engage with us as a client, prospective client, or business partner
- Submit enquiries, applications, or forms on our website
- Receive or use any of our IT services
- Interact with us via email, telephone, or social media
This policy is in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India, and in line with internationally recognised privacy principles.
By using our website or engaging our services, you consent to the practices described in this Privacy Policy.
Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
- Identity Information: Full name, job title, company name
- Contact Information: Email address, phone number, postal address
- Project & Business Information: Requirements, specifications, and other details you share for service delivery
- Financial Information: Billing address, GST number (payment processing is handled by secure third-party providers — we do not store card details)
- Communications: Emails, messages, and correspondence with our team
- Job Applications: Resume, cover letter, LinkedIn profile, and other application materials if you apply for a position with us
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, links clicked, referral URLs
- Network Information: IP address, approximate geographic location (country/city level)
- Cookie Data: Preferences and session information (see Section 5)
2.3 Information from Third Parties
We may receive information about you from third-party sources such as LinkedIn, business directories, or referral partners, which we use solely to facilitate business communications.
How We Use Your Data
We use the information we collect for the following purposes:
Service Delivery
To deliver, manage, and improve the IT services you have engaged us for, including project communication and support.
Communication
To respond to your enquiries, send project updates, invoices, and important service-related notifications.
Business Operations
To process payments, maintain financial records, prepare proposals, and manage contractual obligations.
Website Improvement
To analyse usage patterns, fix bugs, and improve the performance and usability of our website.
Marketing
To send you relevant information about our services, case studies, and industry insights — only with your consent or where we have a legitimate interest.
Legal Compliance
To comply with applicable laws, respond to legal requests, and enforce our Terms and Conditions.
Security
To detect, prevent, and address fraud, security incidents, and technical issues.
Recruitment
To evaluate job applications and communicate with candidates during the hiring process.
We will not use your personal data for any purpose incompatible with the purposes listed above without first obtaining your explicit consent.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:
- HTTPS encryption for all data transmitted through our website
- Access controls ensuring only authorised personnel can access client data
- Secure cloud storage on enterprise-grade infrastructure (AWS)
- Regular security reviews and vulnerability assessments
- Employee training on data handling and privacy best practices
- Non-disclosure agreements with all staff and contractors
While we take commercially reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to responding promptly to any security incidents affecting your data.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Our general retention periods are:
- Client project data: Retained for 5 years after project completion for legal and warranty purposes
- Financial records: Retained for 7 years as required under Indian tax and accounting laws
- Communication records: Retained for 3 years after last interaction
- Job application data: Retained for 1 year after the position is filled; successful applicant data is retained as part of the employment record
- Website analytics data: Retained for 26 months (Google Analytics default)
- Marketing enquiry data: Retained for 2 years or until you opt out
When personal data is no longer required, we securely delete or anonymise it in accordance with our data disposal procedures.
Your Rights
As an individual whose personal data we process, you have the following rights. You may exercise these rights by contacting us at the details provided in Section 13:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data where we have no lawful basis to retain it.
Right to Object
Object to processing of your data for direct marketing or where we rely on legitimate interests.
Right to Restriction
Request that we restrict processing of your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent for marketing communications at any time, without affecting prior processing.
Right to Complain
Lodge a complaint with the appropriate data protection authority if you believe we are processing your data unlawfully.
We will respond to all legitimate requests within 30 days. We may need to verify your identity before fulfilling a request. In some cases, we may be unable to comply with a request due to legal obligations, which we will communicate clearly.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner services. These links are provided for convenience and do not imply endorsement by Ramaussys Technologies.
We have no control over the privacy practices of third-party websites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Ramaussys Technologies.
Children's Privacy
Our services are designed for and directed at businesses and adults (18 years and older). We do not knowingly collect or solicit personal data from individuals under the age of 18.
If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records. If you believe we may have collected data from a child, please contact us immediately at prasanth@ramaussys.in.
International Transfers
Ramaussys Technologies is headquartered in India, and your data is primarily processed and stored on servers within India or on AWS infrastructure (which may have data centres in multiple regions).
If we transfer your personal data outside India — for example, when using cloud services or communicating with international clients — we ensure appropriate safeguards are in place, including:
- Transferring to countries with adequate data protection laws
- Using contractual clauses that require recipients to protect your data
- Ensuring our third-party service providers maintain equivalent privacy and security standards
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy at ramaussys.in/privacy-policy
- Notify active Clients by email of significant changes where appropriate
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of those changes.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our designated privacy point of contact:
Ramaussys Technologies Private Limited
Kovilpatti, Tamil Nadu – 628501, India
We take all privacy enquiries seriously and aim to respond within 5 business days. If you are not satisfied with our response, you have the right to escalate your concern to the appropriate regulatory authority.